The Forest Amsterdam · Shipping & Returns
Your order.
Its journey.
Shipped from our warehouse in Amsterdam, Netherlands — every order is packed with care and sent through trusted carriers directly to your door.
Every order travels this path
You confirm your order online
Same or next business day from Amsterdam
DHL or PostNL picks up from our warehouse
Live tracking sent to your email
At your door, ready to wear
Delivery timeframes
Netherlands
1–2 days
DHL or PostNL next-day delivery. 98% of domestic orders arrive within 24 hours of dispatch.
Europe Zone 1
2–4 days
Germany, Belgium, France, Austria, Spain, Italy, Luxembourg. Standard tracked shipping.
Europe Zone 2
3–5 days
All other European countries. Denmark, Sweden, Poland, Portugal and more.
Our carriers & rates
- Small (S) · up to 2kg / 3Lfrom €3.95
- Medium (M) · up to 5kg / 10L~€5.50
- Large (L) · up to 10kg / 24L~€7.50
- XL · up to 15kg / 100L~€11.00
- Drop-off at parcel shopavailable
- Track & trace included✓
DHL ForYou 2.0 prices are based on actual or volumetric weight — whichever is higher. Fashion items typically fall in the S–M bracket.
- Netherlands (up to 10kg)from €2.99
- Netherlands 10–15kg~€10.25
- Europe Zone 1 (up to 2kg)from €8.50
- Europe Zone 2 (up to 2kg)from €10.00
- Service point deliveryavailable
- Next-day NL delivery98% success
PostNL is the Netherlands' leading postal network with 4,000+ service points. Most domestic orders arrive within 24 hours of dispatch.
Shipping destinations
| Destination | Countries | From price | Delivery |
|---|---|---|---|
| 🇳🇱 Netherlands | All NL addresses | from €2.99 | 1–2 business days |
| 🇪🇺 Europe Zone 1 | DE, BE, FR, AT, ES, IT, LU | from €7.50 | 2–4 business days |
| 🌍 Europe Zone 2 | DK, SE, PL, PT, IE + others | from €9.50 | 3–5 business days |
| 🌐 Rest of World | Global · contact us | on request | 7–14 business days |
Returns & exchanges
You have 14 days from the date of delivery to return any item. Items must be unworn, unwashed, and returned with the original label attached.
How to return
- 1Contact us within 14 days of receiving your order
- 2Keep the original label attached to the item
- 3We'll send you a return label & instructions
- 4Drop off at your nearest DHL or PostNL point
Return conditions — please read